About
I design enterprise infrastructure, argue for it, and then run it.
By day I own a multi-region, multi-redundant enterprise output platform on Azure for a large global organization. It serves thousands of devices and users across four global regions, with geo-routing that sends each user to the closest region and redundancy at every layer so a regional problem doesn't take the business down. I'm the single global escalation point for the platform.
I sat in the architecture decisions for the move from on-premises into Azure. The network and firewall layers belong to other teams, and a lot of my job is holding that work to account: I found a configuration fault in one of them that was breaking DNS for the whole platform, and drove the correction with the vendor and the customer's security group. I'm also the named application owner, so production changes don't ship without my approval. I made the business case for a non-production environment that mirrors production across regions, won the funding, and defined its design, sizing, and resource requirements across three organizations. The platform teams own the provisioning.
The results I care about are the ones someone else can confirm. I brought platform-related support ticket volume down 38% year over year, measured in the customer's ServiceNow, by stabilizing the operating model and pushing documentation and self-service. I'm now redesigning the account's operational data and documentation around agentic systems and Microsoft Power Automate flows. The account's annual customer survey came back top-tier with my name on it, and I contributed to a five-year renewal.
Off the clock, I run the patterns myself. My homelab started as a way to watch movies and turned into a 9-node Kubernetes cluster on Talos Linux, managed with ArgoCD, running about fifty applications under GitOps. It all sits on a five-node Proxmox cluster with Ceph underneath. GitLab has its own VM and serves as the GitOps source, registry, CI control plane, and operating record. Runner capacity spans Linux on x86-64 and ARM64, macOS, and Windows. The macOS and Windows runners stay powered down until a job needs them. When DNS became a manual chore, I built dnsweaver as an open-source DNS project. I own its design, releases, and acceptance criteria; agents implement.